Scheduling

New patient appointments will last approximately 45 minutes to one hour. Follow-up visits will be equivalent, but may be longer based on the individual patient needs. Upon the arrival at your first visit, please notify the front desk to begin the registration process. You will be asked to sign forms pertaining to your health insurance coverage, HIPPA consent forms, and diagnostic outcome forms. When calling in to schedule appointments, be prepared with:

  • Patient’s name, address, phone number
  • Date of Birth
  • Social Security number
  • Area to be treated
  • Referring Doctor Information (In order to bill your insurance all physical therapy patients MUST be referred by a physician)
  • Emergency contact information
  • Employer’s Name
  • Marital Status
  • Surgery/Injury date (if applicable)
  • Primary Health Insurance Information –
    • Name of Insurance
    • ID #
    • Policy holder’s name and DOB
    • Group #
    • Phone # to insurance company
  • Secondary Health Insurance Information (if applicable)

Worker’s Compensation Claims; in addition to the above, be prepared with:

  • Adjuster’s name and phone number
  • Case-Manager or Rehab Nurse’s name and phone number
  • Claim number
  • Date of Accident
  • Name of Insurance Company

Auto Accident Claims; in addition to the above, be prepared with:

  • Adjuster’s name and phone number
  • Date of Accident
  • Name of Auto Insurance Company (note: auto insurance MUST be the injured parties insurance – WE DO NOT BILL SECOND OR THIRD PARTY INSURANCES)
  • Claim Number